Performance Management

Purpose

The annual performance review process sets the foundation aligning the individual’s efforts with the university’s goals for the coming year and is reliant on the level of engagement of both the supervisor and employee.

• By linking individual employee work efforts with the institution’s mission and objectives, the employee understands how their job contributes to the overall success of department and the University.
• By focusing attention on setting clear performance expectations it helps the employee know what needs to be done to be successful on the job.
• Through regular check-in discussions, which include status updates, coaching, and feedback, it promotes flexibility, allowing the supervisor and the employee to identify problems early and change the course of a project or work assignment.

This process is an opportunity for employees to partner with their supervisors to establish goals and manage performance through frequent and ongoing review and feedback.  The communication process includes clarifying expectations, setting objectives, identifying goals, providing feedback, and reviewing results.

When done well, the performance review process results in both parties having a(n):

• Shared set of expectations for the year.
• Clear understanding of performance and progress toward goals throughout the year.
• Opportunity to strengthen their working relationship through regular discussions.
• Ability to directly impact the success of the department and Institution.
• Commitment to focus on the personal and career development of the employee.

Starting this year, we are pleased to announce the introduction of a new initiative: the 360 feedback process.

• Supervisors will have the opportunity to request performance feedback from colleagues of their employees who regularly interact with them as part of their job responsibilities. This addition aims to provide a more comprehensive and insightful perspective on each individual’s performance within their respective teams.
• To facilitate this process, supervisors are encouraged to solicit recommendations from their colleagues before formally requesting feedback. This proactive step ensures a focused approach and guarantees that the feedback collected is both constructive and relevant.
• A dedicated 360 feedback form has been created to streamline the process and ensure consistency in the feedback collected. This form will serve as a guiding tool for respondents, helping them provide detailed and actionable feedback.

At Clark all employees are expected to exhibit the core values of the institution that are imbedded in the University’s mission and Administrative and Staff Compact.

For Employees

Employees are strongly encouraged to prepare and submit a self-assessment for the prior year in advance of their formal performance review meeting with their supervisor.  The intent of the self-assessment form is for employees to provide their supervisor with a reflective assessment of their performance over the past year that highlights accomplishments and strengths; recognizes areas of growth and acknowledges challenges; and, if applicable, identifies goals for the next year.  This will allow supervisors to be better prepared for the in-person meetings and better able to integrate an employee’s achievements, challenges, and goals into the final performance review.

Additionally, employees with a regular hybrid or remote modality are required to annually review the Remote Work and Telecommuting Policy and, submit the Alternative Work Arrangement Agreement Remote, Telecommuting and/or Flextime Request form to their supervisor for approval.

For Supervisors

The role of the supervisor is to set expectations, gather data, and provide ongoing feedback to their employees to assist them in utilizing their skills, expertise and ideas in a way that produces results.

Supervisors are required to meet with and prepare a written performance review for all regular full- and part-time employees hired before January 1, 2024.

Supervisors should refer to the Top Tips for Conducting Successful Performance Evaluations, the Administrative and Staff Compact, and LinkedIn Learning prior to completing performance reviews for employees.

Resources

LinkedIn Learning is an on-demand video platform that provides resources to members of the campus community with free access to video tutorials on a variety of custom learning content. Employees can access LinkedIn Learning through the ClarkYOU portal. Please log into your LinkedIn account to access the links below.

Supervisors and employees are encouraged to utilize LinkedIn Learning as a resource to:

• Conduct a successful performance review
  • How to write an effective performance review
  • How to put people at the center of a performance reviews
  • The  manager’s role in conducting performance reviews
• Write a self-assessment
  • How do you use your self assessment as a learning opportunity and a motivation tool?
• Define goals and objectives
  • Goal Setting: Objectives and Key Results
• Give and receive feedback
  • The art and science of feedback
  • Use feedback to drive performance
• Access professional development training modules
  • Professional Development: Online Courses, Training and Tutorials on LinkedIn Learning

Process and Timeline

2024 Forms

• 2024 Self-Evaluation Form
• 2024 Annual Performance Review Form
• 360 Feedback Sheet for Employees
• Alternative Work Agreement Form

Please review the Remote Work and Telecommuting Policy  before completing the Alternative Work Arrangement Agreement form.

Self-Evaluation, Performance Review, and Alternative Work Arrangement Agreement  forms are also located on the Human Resource Materials Portal

Submitting Forms

A dedicated Performancereview@mxappagd.com  email has been created where supervisors will submit the completed forms to Human Resources, preferably for every employee in their unit at the same time.

All self-assessments and performance reviews must be submitted no later than Friday,  August 9, 2024.

Timeline:

For any questions regarding the process please email hr@mxappagd.com or call 508-793-7294.